The Advice and Advocacy Evaluation Toolkit
This toolkit brings together a practical set of resources for organisations delivering advice and advocacy services. It includes an outcomes framework, advice and advocacy surveys and data-collection tools, a guide to evaluating advice and advocacy provision, and guidance on collecting, interpreting and reporting impact data.
This outcomes framework sets out the main areas of change associated with advice and advocacy. It explains the outcomes these services may support, how they were developed from research and practice, and how organisations can use indicators to measure and report advice and advocacy outcomes consistently.
This guide provides practical tools for collecting impact data across advice and advocacy provision. It addresses evaluation challenges, including varied levels of engagement, complex cases, and distinguishing immediate case results from wider outcomes. It includes surveys, case-record tools, monitoring forms, and guidance on using and adapting measures.
Coming September 2026! This guide provides practical guidance for evaluating advice and advocacy across different services and delivery models. It takes organisations through the main stages of evaluation, including auditing existing data, selecting outcomes, designing tools, sampling, collecting data, analysing findings and reporting evidence of impact.